5 Things to Consider When Choosing an Employment Agency

5 things to consider when choosing an employment agency

1. Does the company have experience and will it still be around in a few months?

According to the Gremi Personal Analytics Center, in 2023 the employment agency market experienced high turnover. This is evidenced by the fact that the number of agencies entering the Polish market was similar to the number that were forced to close. So if during initial business discussions an agency offers terms that are significantly more competitive than others, you might ask yourself: will this company still be operating in a year or two? Is its business model viable? Are there adequate logistical resources, staff, and competencies behind the promises to actually deliver on them? We have been active in the labor market for 16 years and are still growing. At the end of 2023, we could present hard data: 360 managers responsible for serving 500 contractors, resulting in employment for 30,000 people across Poland in the course of a single year.

2. Does the agency reduce rather than increase the number of problems?

At the beginning of a cooperation, it is worth making sure that the agency is competent in legal matters. Polish law is demanding on employers. So if a new agency has no interest in learning about working conditions and expectations regarding employees, the decision-maker should have doubts. Perhaps this company does not consider legal issues at all and will only take an interest in them during its first inspection? Over 16 years of operation, we have accumulated a wealth of experience, including difficult situations. Our legal department has cooperated with regulatory authorities on many occasions. As a result, we have full knowledge and all the competencies necessary to ensure our clients' security when it comes to the legality of employment. Gremi Personal's services are comprehensive — from recruitment to assistance with relocation and daily commuting. Employees who receive broad support can focus on their tasks, while employers can focus on growing their business. We take care of organizational matters and problem-solving.

3. Does the agency treat workers fairly?

Employment agencies typically invoice clients based on an hourly rate. A rate that is too low may indicate that the company is cutting corners at the expense of its employees. Low pay and a lack of support — for example, in finding accommodation or organizing transport to work — can discourage employees and generate negative word-of-mouth about the employer. The reputational damage will affect not only the agency but also the workplace itself, because disgruntled workers will not stop to consider who is responsible for their poor conditions — they will leave bad reviews for both parties. Gremi Personal does not hide its origins. The company was founded and built by people who came to Poland in search of work themselves. They know first-hand how it feels to arrive in a foreign country and start working in a place where everyone speaks a different language. They remember what it means to look for decent accommodation and transport to work, and what it is like to deal with endless formalities. That is precisely why our company treats its employees with exceptional respect: we help with paperwork, organize transport, provide accommodation, and subsidize commuting costs. All of this makes up the #DbamyoPracownikow program. This approach is fair — and also profitable. 30% of the people hired through Gremi Personal are individuals who contacted us through a referral.

4. Does the agency truly know the labor market?

Some companies are driven purely by profit. If they spot a demand in the market, they will operate as an employment agency. But without understanding the specifics of the industry or taking an interest in their field, they will be unable to give their clients good advice. After all, the market changes, and poor decisions or a failure to react to those changes can be very costly. How do you predict what will happen in the market and how it will affect your business? That is precisely why we established our own Gremi Personal Analytics Center, which continuously collects and analyzes data related to migration and employment in Poland. It allows us to forecast market conditions and propose solutions to clients based on concrete data. Our reports, analyses, and forecasts are regularly published in the national press. We are labor market experts — and practitioners.

5. Will this be a long-term cooperation?

When dealing with an employment agency, it is worth trying to determine whether it is interested in signing a contract quickly or in building a long-term partnership. What is its attitude toward the clients it serves? Is it prepared to take on part of the financial risk? At Gremi Personal, we invest in our clients — literally. When offering workforce outsourcing services, we take on very real costs. We search for and hire employees, and if relocation is required, we find and pay for their accommodation. We issue the first invoice only after a month of their work. Our operations are transparent, because we can very easily demonstrate that the services we offer are more cost-effective than direct employment — and this does not come at the expense of the workers themselves.

We follow the same philosophy when it comes to permanent recruitment. We bear the costs of searching, publishing job advertisements, and working with specialized job portals. We meet with many candidates and conduct a multi-stage recruitment process. The client pays only for success — when we find the right candidate. And we offer a one-month guarantee in case the new employee decides to leave.

This is how we answer the key questions, and this is what day-to-day cooperation with Gremi Personal looks like. We focus on long-term, multi-year partnerships, which is why we take care of our employees and business partners. Do you have your own questions? Would you like to find out more? We would love to talk! Contact one of our representatives: https://gremi-personal.com/kontakt/

FAQ - frequently asked questions

Check whether its business model is viable and whether it has the logistics, staff and competencies to deliver on its promises. Terms that are significantly more competitive than others can be a warning sign, since in 2023 the number of agencies entering the Polish market was similar to the number forced to close.

Agencies usually invoice clients by the hour, so a rate that is too low may mean the company is cutting corners at the expense of its workers. Low pay and a lack of support with accommodation or transport can discourage employees and generate negative reviews for both the agency and the workplace.

Polish law is demanding on employers, so a good agency should be competent in legal matters and ask about working conditions and expectations regarding employees. An agency that shows no interest in these issues may not consider them until its first inspection.

It is worth checking whether the agency wants to sign a contract quickly or build a long-term partnership, including whether it will take on part of the financial risk. In workforce outsourcing, for example, an agency may cover recruitment and accommodation costs and issue the first invoice only after a month of work.

In the model described, the agency bears the costs of searching, publishing job advertisements and working with specialized job portals, and runs a multi-stage recruitment process. The client pays only for success, when the right candidate is found, and a one-month guarantee applies if the new employee decides to leave.

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