Grow your business while we take care of your employees

The context of the collaboration

The client’s company is growing at an impressive rate – both in Poland and on international markets. For Gremi Personal, working with such a demanding and forward-thinking partner was an opportunity to demonstrate our capabilities in providing recruitment solutions tailored to this dynamic industry.

Operational challenges

At the start of the partnership, the key task was to recruit staff for the logistics centres quickly and on a large scale. The client needed people:

• willing to work shifts
• flexible and able to cope with a fast-paced environment
• with experience or the potential to work in a warehouse

An additional challenge was the seasonal nature of orders, which required an immediate staffing response and the maintenance of operational continuity.

Our solutions

To meet these expectations, we have implemented a flexible and scalable recruitment model:

• A three-stage candidate selection process – assessing logistics skills and teamwork.
• Streamlined induction process – thanks to Gremi Personal’s trained trainers and assistants, who monitor new employees’ progress on an ongoing basis, training and induction are quick, efficient and stress-free. They provide the necessary information, ensuring a smooth start to the job.
• Continuous monitoring – thanks to automated systems, we track the progress of individual plans in real time and respond to drops in productivity. In such cases, an assistant works one-on-one with the employee to help them improve their performance.
• Regular communication – meetings with the client’s team every two weeks, and immediate intervention where necessary.
• We prioritise loyalty – we offer, amongst other things, medical care in the employee’s native language, festive gifts, a scholarship scheme, attendance and length-of-service bonuses, and transport for employees relocating from other cities, which has helped reduce staff turnover and improve the speed at which teams are assembled.

Hard data – tangible results

• 800–1,000 employees hired over the course of several years of collaboration.
• 150 employees recruited within 30 days for one of the client’s warehouses.
• Recruitment time reduced by 30%.
• Full operational continuity – even during peak seasons.
• A team ready to cope with staff turnover and absences – thanks to replacement recruitment within 7–14 days.
• 80% of newly hired staff achieve 100% of their targets.

Trust and scaling collaboration

Thanks to our efficient operations and our ability to tailor our services to the client’s needs, our partnership has expanded to include not only new locations in Poland, but also distribution centres abroad – including in Romania.

Gremi Personal’s recruitment model has proven to be flexible, scalable and reliable support for the rapidly growing logistics sector.

Key benefits for the customer

• Stability of logistics teams
• Faster implementation of new warehouse processes
• Greater staffing flexibility
• Reduced staff turnover and improved staff adaptation
• A partnership-based relationship with the HR service provider.

Summary

Our clients’ success is our success too. By working together, we have demonstrated that a flexible approach, a rapid response and close operational collaboration are the key to effective recruitment in the logistics sector.

Gremi Personal is not just a supplier – it’s a partner in scaling your business.

Background to the collaboration

Over the years, the client had worked with numerous temporary employment agencies, but this had led to growing challenges:

• A lack of standardisation and quality control.
• The risk of illegally employing foreign nationals.
• Supplier instability, staff turnover and frequent changes.
• Increasing audit requirements and the need for greater transparency. The company needed a partner who would not only supply staff but also take responsibility for the entire operational process – legally, in terms of quality and on a long-term basis.

Operational challenges

Our task was to take over a section of the logistics operations in a manner that was:

• Scalable and stable.
• Legally transparent.
• Compliant with stringent audit requirements.
• Flexible in response to seasonal fluctuations and changing volumes.

Our solutions

In November 2022, we launched a pilot project at one of the client’s logistics sites. Our activities:

• Building a team from scratch – from 17 to over 120 people across 3 sites.
• Appointing team leaders – responsible for coordination and reporting.
• On-site presence of a Gremi operations coordinator – rapid response to the client’s needs.
• Rotation of teams between sites – adapting to seasonal demand.
• Full legal compliance and transparency in employment – compliance with inspections and audits. The model we have implemented is not just outsourcing – it is a partnership-based assumption of operational responsibility.

Hard data – tangible results

• Over 120 employees across the client’s three sites.
• 100% compliance with internal and external audits.
• Over 1.9 million individual operations per month carried out by us as part of our co-packing services, including packaging, labelling and order fulfilment.

The soft benefits of collaboration

• Greater confidence in Gremi as an outsourcing partner.
• Reduced workload for the client’s operational and HR departments.
• Rapid adaptation to changes in demand thanks to the team’s flexibility.
• Daily contact and immediate responses – high-quality collaboration.
• A partnership model rather than a supplier model – jointly developing solutions, not just ‘supplying staff’.

Trust and the development of cooperation

The model we developed together has proven to be scalable and ready for further development. We are currently in discussions regarding:

• New locations.
• New operational areas to be covered under the outsourcing arrangement.

The Gremi Personal team is ready to grow alongside our clients.

Key benefits for the customer

• Operational and staff stability
• Compliance with regulations and audits
• Operational flexibility and rapid adaptation
• A partnership-based relationship and full accountability
• Consistency, transparency and quality

Summary

Through our collaboration, we have demonstrated that outsourcing can be a strategic tool for growth – not just a stopgap solution for urgent needs.

Gremi Personal is not just a supplier – it is an operational partner, ready to take on responsibility and grow alongside its clients.

Background to the collaboration

The initial phase of the collaboration took place under conditions of uncertainty – the client placed their first order without a signed contract. Despite operational readiness, the lack of a formal agreement meant the order could not be fulfilled, which posed a reputational risk. Once the cooperation was formalised in August 2023, the challenges were only just beginning:

• Rapid recruitment of large numbers of staff.
• A shortage of housing and infrastructure for new employees.
• The need to organise operational teams across multiple locations.
• Varied language skills among candidates.

Operational challenges

Our aim was not only to provide staff, but to build an effective recruitment and operational model that would meet the client’s expectations in terms of:

• Rapid, large-scale recruitment of unskilled staff.
• Organising accommodation across multiple locations.
• Managing teams with language barriers.
• Flexible adaptation to growing order volumes.

Our solutions

To effectively meet the client’s needs, we implemented a set of comprehensive measures:

• Bilingual team leaders – Polish-Ukrainian leaders improved communication and work organisation, which significantly increased operational efficiency.
• Accommodation arrangements – we independently provided housing infrastructure for employees, which shortened onboarding times and set our offer apart from the competition.
• Flexible recruitment model – on average, we supplied 74–75 people per week, reaching up to 200 people per week at the peak of the season.
• Development of the operational model – we scaled the model up to 120–150 people per week, constantly monitoring and adapting our activities to the client’s needs.

Hard data – concrete results

• 1,600+ employees recruited in the first year of collaboration.
• Up to 200 people per week supplied during peak periods.
• Orders fulfilled at 75% of average demand right from the start of the collaboration.
• Organisation of accommodation for hundreds of employees – without the client’s involvement.

Soft benefits of the partnership

• A significant increase in the client’s trust and entrusting us with greater operational responsibility.
• Maintaining operational continuity at key moments of the e-commerce season.
• Relieving the burden on the client’s HR teams thanks to a comprehensive service model.
• Building integrated operational teams that respond effectively to current needs.

Trust and the development of our partnership

The model we developed together has proven to be effective, flexible and ready for further scalability. We are currently expanding our partnership to include further warehouse locations, with plans to increase the volume of staff supplied to 200 people per week in subsequent phases.

Key benefits for the client

• Stable and rapid recruitment on a large scale.
• Comprehensive accommodation arrangements.
• Reduction of operational and reputational risks.
• Transparency and compliance with requirements.
• A partnership-based relationship and readiness to scale.
• Flexibility and rapid adaptation to market needs.

Summary

Thanks to its flexible approach and swift action, Gremi Personal has become a trusted operational partner to a global e-commerce leader.

A cooperation model based on comprehensive service, accommodation and team management has enabled the client to scale their operations effectively and maintain operational continuity.

Gremi Personal is not just a recruitment agency – it is an operational partner that takes responsibility and supports the client’s growth at every stage of expansion.