Missed Your Train in Przemyśl? How to Get a Free New Ticket (Step-by-Step Guide)

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Missing a train in Przemyśl is a common situation — but it's not hopeless.

How do you get a free ticket to your destination in Poland? Find out below.

Several trains from Ukraine run to the Polish border city of Przemyśl: 🚅 715 (Intercity+) Kyiv – Przemyśl 🚆 32 Zaporizhzhia – Przemyśl 🚆 36 ("WHITE ACACIA") Odesa – Przemyśl 🚆 53 Kyiv – Przemyśl 🚆 73 Kharkiv – Przemyśl 🚆 89 Kyiv – Przemyśl Unfortunately, trains from Ukraine frequently arrive in Poland with significant delays. Delays of 2 hours or more occur on a regular basis, usually caused by lengthy customs and passport control procedures. As a result, passengers often miss their connecting trains from Przemyśl to other Polish cities. If you're travelling by train from Ukraine, it's wise to have a "plan B" ready. Fortunately, Polish Railways accommodate passengers in this situation and offer a simple, cost-free solution. How can you travel on another train for free by rebooking the ticket for the service you missed? All you need to do is obtain a special certificate.

Rebooking Your Ticket in Przemyśl: Step-by-Step Guide

So you've just stepped off the Ukrainian train in Przemyśl, and your next connection has already left. Don't panic.

  1. The first thing you should do is go to the ticket office at the station.
  2. Explain to the ticket agent that you missed your train due to the delay of the train from Ukraine or the extended customs and passport control in Poland.
  3. Show your tickets: the one for the train you arrived on, and the one for the Polish train that departed without you. These can be either printed tickets or e-tickets (this is exactly why Ukrzaliznytsia and ticket booking services recommend keeping your travel documents at least until the end of your journey!).
  4. The agent will check your tickets and issue you a special certificate that allows you to travel on the next available Polish train free of charge. Please keep in mind that the next train may have no available seats. What options will you be offered in that case? You can:
  • travel on the next train standing,
  • look for an available seat (perhaps a seat left vacant by another passenger who also missed the train),
  • wait for a later service that does have free seats. Gremi Personal wishes you safe and pleasant travels! For our workers, we prepare detailed route guides and provide thorough advice on how to reach the company office for registration and the workplace itself.

Looking for work in Poland? Submit your application right now or call us at +38 (050) 334-93-51 or +48 525 275 003 or +38 (050) 334-93-51 or +48 525 275 003. Gremi Personal publishes helpful articles about working in various cities across Poland. You can read our materials and watch videos — choose whatever format suits you best.

FAQ - frequently asked questions

Go to the ticket office at the station and explain that you missed your train because the train from Ukraine was delayed or customs and passport control took too long. Show your tickets, and the agent will check them and issue a special certificate.

Yes. Polish Railways offer a cost-free solution: after checking your tickets, the ticket agent issues a special certificate that allows you to travel on the next available Polish train free of charge.

You need to show the ticket for the train you arrived on and the ticket for the Polish train that left without you. Both can be printed tickets or e-tickets, so it is best to keep your travel documents until the end of your journey.

The next train may have no available seats. In that case you can travel standing, look for a vacant seat, perhaps one left by another passenger who also missed the train, or wait for a later service that has free seats.

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