Useful contact numbers for Ukrainians in Poland: save them so you have them to hand

According to the latest government figures, there are over 1 million Ukrainian citizens living in Poland. Poland remains one of the most attractive countries for Ukrainians seeking employment.
We have compiled a list of the most essential numbers for you: from emergency services to consulates and support centres. We have compiled the most important numbers that may come in handy in emergencies, when dealing with everyday issues or seeking support.

Save this list – it might come in handy when you need it

Important: numbers can change from time to time. If you can’t get through, check the official websites for the latest information. 112 — the main emergency number in Poland and across Europe 112 is the single number to call in any emergency: road accidents, fires, life-threatening situations, sudden illness, crime.

• It operates 24 hours a day and is free of charge;
• You can call from any phone, even without a SIM card;
• Operators answer in Polish and English;
• You will be put through to the relevant department immediately.

False alarms may result in a fine (up to 1,500 zlotys) or even arrest. Alarm112 — an app for calling the emergency services

This app will be useful if:

• you have limited proficiency in Polish or English;
• you have a hearing impairment;
• you find it easier to describe the situation via the menu than by speaking.

You can use the app to call:

• the police;
• an ambulance;
• the fire brigade;

Other emergency numbers in Poland 999 — Ambulance. For injuries, poisoning, sudden pain or feeling unwell.

998 — Fire Service. Not only fires, but also gas leaks, being trapped in a lift, and other emergencies.

997 — Police. Crimes, road accidents, life-threatening situations, suspicious incidents.

986 — Municipal Guard. Noise, disturbances, minor disputes.

981 — Roadside assistance. Free vehicle recovery for Ukrainians with a PESEL number.

994 — Emergency Water Supply Service. Leaks, burst pipes, water quality issues.

987 — Crisis Management Centre. Support during floods, storms or other regional emergencies.

Contact details for Ukrainian diplomatic missions in Poland

• Embassy of Ukraine in Warsaw
• Al. J. Ch. Szucha 7, Warsaw
• +48 (22) 629-34-46
• Hotline: +48 698-608-837
• [email protected]
• Consular Section in Warsaw
• ul. Antoniego Malczewskiego 17
• +48 (22) 621-39-79
• Consulates General:
• Gdańsk — Pomorskie, Zachodniopomorskie, Kujawsko-Pomorskie, Warmińsko-Mazurskie
• +48 58 346-06-90
• Kraków — Małopolskie, Śląskie, Świętokrzyskie
• +48 12 429-60-66
• Lublin — Lubelskie, Podkarpackie, Podlaskie
• +48 81 531-88-89
• Wrocław — Lower Silesia, Opole, Lubusz
• +48 71 712-76-00

Useful hotlines for Ukrainians 1.Polish Government Hotline (PESEL, protection): +48 47 721 75 75 2.Office for Foreigners: +48 47 721 76 75 3.UNHCR (refugees): +48 800 10 77 77 (UA) 4.Legal aid: +48 725 449 374 5.Women’s Rights Centre: +48 800 10 77 77 6.Against violence (Feminoteka): +48 888 88 79 88 7.Psychological support (Blue Line): +48 22 668 70 00 8.Anti-trafficking (La Strada): +48 22 628 01 20 9.People with disabilities (Mudita): +48 539 866 471 10.Helpline for foreigners in the provinces: +48 22 111 35 88