Where to Buy Train Tickets to Poland?

Ukrzaliznytsia (Ukrainian Railways) remains the most convenient way to travel between Ukraine and Poland. On a bus, you can spend long hours waiting at the border — especially unpleasant in bad weather. Crossing the border and going through customs by train to Poland is a far less stressful experience.

That said, buying train tickets to Poland can be tricky for first-timers. Knowing the key details will help you secure your ticket in time. Where can you buy train tickets to Poland? When do they go on sale online? Read on for everything you need to know.

Where to Buy a Train Ticket to Poland Online?

There are currently three ways to purchase train tickets online.

1. On the official Ukrzaliznytsia website – https://booking.uz.gov.ua/ This is where you'll find tickets for popular routes, such as Kyiv to Przemysl or Chelm.
2. In the Ukrzaliznytsia mobile app, available for download here: https://app.uz.gov.ua/start Note that tickets for the Kyiv – Warsaw train 67/68 are only available through the app! Another specifics of buying tickets for this route: you can only purchase a Kyiv – Warsaw train ticket after completing identity verification in the app via Diia.Signature or Bank.ID. The upside of verification is that it also allows you to return any international ticket in just a couple of clicks. The 67/68 Kyiv – Warsaw route is enormously popular, which is why Ukrzaliznytsia has introduced ticket purchase restrictions to prevent scalping.
3. Through the official Telegram chatbot: https://t.me/Ukrzaliznytsia_Tickets_Bot Also a very convenient way to book tickets to Poland and beyond.

When Do Tickets to Poland Go on Sale Online?

This is the key question — high demand means passengers sometimes simply miss out on tickets. All tickets become available on the website, in the app, and through the chatbot 20 days before the departure date. From 9:00 AM, Kyiv – Warsaw train 67/68 tickets can be purchased in the mobile app. From 8:00 AM — on any platform for the following trains: ⇒ Kyiv – Przemysl No. 3/54, 89/90, 705/706, 715/716 ⇒ Kyiv – Chelm 19/20, 23/24 ⇒ Kharkiv – Chelm 93/94 ⇒ Kharkiv – Przemysl 73/74 ⇒ Zaporizhzhia – Przemysl 32/31 ⇒ Odessa – Przemysl 36/35

A few tips for buying tickets on these trains:

1. We recommend trying to buy tickets for your chosen train to Poland as soon as they appear — usually 1–3 minutes after 8:00 and 9:00 AM. To save time during checkout, add passenger names and a payment method (bank card) to the app in advance.
2. Once you reserve a ticket, you have 15 minutes to pay for it. If you (or another buyer) don't, the tickets go back on sale. This means there's a chance to grab tickets around 8:15–8:20 AM and 9:15–9:20 AM.
3. There are reports that some tickets don't appear immediately but become available within the first hour — around 30–50 minutes after opening.
4. Didn't manage to get tickets? Don't be discouraged — you still have a chance to buy tickets to Poland returned by other passengers. Returned tickets can be snapped up two days before departure at 10:00 AM. If a ticket was returned less than a day before departure, it reappears roughly half an hour after being refunded. So if you really need to travel, it's worth continuously monitoring ticket availability in the system.
5. You can buy no more than four tickets at a time, but the system is set up in a way that makes purchasing one or two tickets at once easier than three or four.
6. Lifehack: buy tickets from Lviv to Poland if there are none available from your city (Kyiv, Kharkiv, etc.). You'll need to make a connection, but it can sometimes be more convenient than taking a bus.
7. The Ukrzaliznytsia website often doesn't work abroad, so it's better to install the app. Using the website with a VPN can also help.

We wish you happy travels!